Flexible space to rent on flexible terms

REM PROPERTIES LTD

PRIVACY NOTICE

This privacy notice sets out how REM Properties Ltd uses and protects any personal information which you give them, or which they acquire in the course of their business.

REM Properties Ltd is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified you can be assured that we will only use it in accordance with this privacy statement.

REM Properties may change this policy from time to time.  If you would like to view our privacy notice at any time please contact us using the details given below.  This policy is effective from 10  April 2019.

How we use your information

This privacy notice tells you what to expect when we collect information. It applies to information we collect about people who enquire regarding our premises, people who use our website, people who rent/lease/licence properties from us, people who give us their contact information in connection with the running of our property business, people who use our services, people with whom we do business.

People who use our website

REM Properties Ltd operates the https://www.harlowbusinesscentre.co.uk website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.


Use of Data

Harlow Business Centre uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues


Retention of Data

Harlow Business Centre will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Harlow Business Centre will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Harlow Business Centre will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

People who enquire about our properties

When an enquiry is made we process the personal data given to us in order to satisfy that enquiry. We may keep the data on file to enable us to provide the information requested at a later date. The lawful basis on which we process the information is contract.

Tenants/licensees

The lawful basis on which we process your personal data is the contract between us. Our directors and employees shall use your data for the purpose of implementing the contract between us and providing the services required.  For Harlow Business Centre clients this may include keeping you informed about Centre news and onsite networking opportunities.

Harlow Business Centre clients’ information may also be passed to our security company to enable them to contact you regarding keeping your premises secure.  All clients’ information may be passed to our insurance company if necessary to comply with our contract with them.

Bank details supplied to us by clients may be passed to the client’s bank, our bank and/or Lloyds Teledebit Processing Centre for the purpose of collecting money due or refunding money if appropriate.

People working/acting on behalf of our tenants/licensees – Harlow Business Centre

Some tenants/licensees may ask their staff/agents to provide us with their contact/vehicle details to enable us/our agents to keep the premises secure and the parking trouble free. In those cases the lawful basis on which we process the information is consent given on our emergency contact/vehicle details form.  The information given will be used by our directors and staff, and passed to our security company, for the purpose of contacting the relevant individuals to keep Harlow Business Centre secure and to ensure its smooth running.

People who use our services including virtual tenants/licensees and rental of the meeting room

The lawful basis on which we process your personal data is the contract between us.  Our directors and employees shall use your data for the purpose of implementing the contract between us and providing the services required.

Bank details supplied to us by clients may be passed to the client’s bank, our bank and/or Lloyds Teledebit Processing Centre for the purpose of collecting money due or refunding money if appropriate.

People who supply us with their contact details for networking purposes and people who we contact to further our business having found their contact details in the public domain

The lawful basis on which we process your personal data is our legitimate interest in furthering our business.  We will only process your data if we consider that we are pursuing a legitimate interest, that the processing of your data is necessary and that your individual interests do not override our legitimate interest.  If we contact you you have the right to respond requesting us to stop processing your data.

CCTV – Harlow Business Centre

We operate a CCTV system to keep our Centre secure. This system can only be operated by our directors and staff and the images collected will only be disclosed if necessary for the detection of crime. Images will be kept for up to 3 months.

Suppliers and others with whom we do business

We may process personal data given to us by those with whom we do business.  The lawful basis on which we do so is the contract, or prospective contract, between us.

Security

We are committed to ensuring that your information is kept secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.  Your information may be backed up using an IT company. Your information may also be passed to our accountants and accounting software company.  Third parties will only process your data on the basis of our instructions and they are subject to a duty of confidentiality.

Changes to this Notice

Any changes to our privacy notice will be provided to you in an update on our website www.harlowbusinesscentre.co.uk

REM Properties Ltd
Company registration no.

Registered address; Unit C7, Harlow Business Centre, Lovet Road, Harlow CM19 5AF
Contact tel: 01279 429644

If you have any questions about this notice please email centremanager@harlowbusinesscentre.co.uk

www.harlowbusinesscentre.co.uk