How to Promote your Small Business
24 July 2025

There are many ways to promote a business, and the best approach will depend on the specific business and target market.

Some popular methods include:

  1. Social media marketing: Use platforms such as Facebook, Instagram, TikTok, LinkedIn and X to connect with potential customers and promote your products or services.
  2. Content marketing: Create valuable and informative content that will attract your target market, such as blog posts, videos, infographics, and e-books,.
  3. Email marketing: Build an email list of potential customers and send them regular newsletters or promotional emails.
  4. Search engine optimization (SEO): Optimize your website to rank higher in search engine results pages (SERP)
  5. Influencer Marketing: Reach out to people who have a large following on social media and collaborate with them to promote your products or services.
  6. Networking: Attend events and networking functions to build relationships and connect with potential customers.
  7. Advertising: Advertise through online platforms such as Google Ads or Facebook Ads, or through traditional methods such as print or television ads.
  8. Referral Marketing: Encourage existing customers to refer new business to your company by offering incentives.
  9. Publicity: Reach out to local media outlets and try to get coverage for your business through press releases, interviews, and features.
  10. Trade shows: Participate in trade shows and other events to showcase your products or services and connect with potential customers.

 

Here’s a step-by-step guide to help you grow your presence and attract more customers:

1. Define Your Goals

Decide what you want from social media:

  • Increase brand awareness?
  • Drive traffic to your website?
  • Generate leads or sales?
  • Build a loyal community?

 

2. Know Your Audience

Understand who your ideal customer is:

  • Age, gender, location
  • Interests and behaviors
  • What platforms they use (Instagram for visuals, LinkedIn for B2B, TikTok for Gen Z, etc.)

 

3. Choose the Right Platforms

Focus on 1–3 platforms based on your audience:

  • Instagram – Great for visual products, lifestyle brands
  • Facebook – Good for community building, ads, events
  • TikTok – For engaging video content, especially with younger audiences
  • LinkedIn – Best for B2B and professional services
  • Pinterest – Strong for products, DIY, design, fashion, food
  • YouTube – Long-form video, how-to content

 

4. Create a Content Strategy

Use a mix of content types:

  • Educational – Tips, how-tos, industry insights
  • Entertaining – Behind-the-scenes, fun facts, memes
  • Promotional – Product highlights, sales, limited-time offers
  • Engaging – Polls, questions, contests, user-generated content
  • Content calendar: Plan 2–4 posts/week consistently

 

5. Optimize Your Profile

Make sure your bio, profile picture, and links are clear and professional:

  • Use a recognisable logo or face
  • Include keywords in your bio
  • Add a link to your website or link-in-bio tool (like Linktree)

 

6. Engage With Your Community

  • Respond to comments and DMs quickly
  • Like, share, and comment on your followers’ content
  • Follow relevant accounts in your niche
  • Use hashtags strategically (e.g., #smallbusiness, #supportlocal)

 

7. Use Stories & Reels

Short-form video content like Reels (IG/TikTok) and Stories boost visibility:

  • Tutorials, daily operations, testimonials, packing orders
  • Add captions, stickers, and calls to action (e.g., “Tap here to shop!”)

 

8. Run Targeted Ads (if budget allows)

Even £10/15 a day can help:

  • Promote a specific product or service
  • Retarget website visitors
  • Grow your page following

 

9. Collaborate With Others

  • Partner with influencers or other small businesses
  • Do giveaways or cross-promotions
  • Guest posts or Lives with others in your industry

 

10. Track and Adjust

Use platform analytics to see what works:

  • Which posts get the most engagement?
  • What times/days work best?
  • Are you reaching your goals?

 

Free tools to help:

  • Meta Business Suite (Facebook/IG)
  • Canva for design
  • Later or Buffer for scheduling
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